Shaw Inn by Stay Pattern

The hotel is just not worth what we paid for. This was mentioned as a premium room .The room is not suitable for 2 people, not enough space. The bathroom vanity didnot have enough space to keep things. The exhaust stopped working and inspite of reporting it no one came to fix it. The bidet was leaking as such there was water around the toilet. To top it all we had food poisoning after eating dinner in the hotel. All night we were nauseous and very uncomfortable. When we informed the staff in the morning and requested for medicine, they refused to accept that there was anything wrong with their food.

We took a family room with 2 bedrooms. It was excellent. Very comfortable. The food was very good and a good selection. The staff were extremely polite and helpful.

The hot water ran out every morning by the time all the family members finished their baths. The beds were a bit too soft and saggy.. This may be our special condition but we prefer more firmer mattresses

Very cozy, stylish and well maintained hotel, nice rooms with typical Kashmiri ceilings etc. Perfect service, friendly staff and delicious food. Close to the gondola - only 5 mins. walk or few seconds ski ride.

Clean with good comfortable heating. Staff are very helpful and kind.

The room size was too small.. there was hardly any space to fit extra bed.

Property was clean

No elevator. Central heating was not provided. Portable heater was provided which was very noisy. Room was too small and the ceiling too low, felt claustrophobic. Food options were very less for breakfast. Room service food was overpriced for the quality provided. Its an average property with premium pricing which is totally not worth it

The restaurant staff and the spaciois room

The views, the smell in bathroom, and the exorbitant cost of the advance booking

The staff was very flexible, at the restaurant they prepared food not so spicy for us, they helped with anything they could...

For the breakfast would be nice more fruits

A reasonably well maintained property with good service, Good lawn to sit and enjoy the Sun.

Shower area very slippery.

Service, the staff went out if their way to make us very comfortable. Food was good. And location was awesome

Food could be little better

Property was clean, centrally heated which was a huge bonus in winters. Staff were also very good

They can improve the food quality and the menu options

Passable

The staff didn’t respond for our request to help us, as we were struck at the traffic jam due to snow blizzard.We were struck for more than 4 hours on the road, the staff didn’t reach us inspite of the request..,

They had a centralized heating and the staffs are so polite and helpful.

Food was ok and it would’ve been better.

The staff was really good, location amazing, superb hospitality. Amazing big rooms. Nice fragrance in the rooms.

The staff are extremely friendly

The toilet on the ground floor room has a bad smell. You can hear the noise of outside people.

Very friendly and affable staff ! Food was great and the cleanliness was top notch ! Thank you for serving us !

The room size is smaller than expected. The view from the window was expected to be of the hills but it faced other hotels. The pricing of overall all hotels in Gulmarg is very expensive. But the overall experience was great at the hotel. No complaints

Location, lawn, staff, hopitality

Na

Very clean , good food and helpful courteous staff

The approach and the close building surrounding it

Cleanliness and friendly staff

I liked it but location is crowded . However I would say that this property offers a very clean Accomodation and very good food .

Best location..Amazing view..Friendly Staff..Clean rooms...

Bathrooms were good but there is scope of improvement...Food Options are okay...

good locationstaff was helpfulambient environmentfood was tastyinterior was beautiful